Legal access for your civic123 account

Our Legal policy explains the conditions that apply when you create, use or close a civic123 account. We may ask for accurate account details and phone verification before access, then use those details to protect the account and check payment records. Legal access depends on local

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   law, and where local law permits, you remain responsible for confirming that your use is allowed in Indonesia and your location. Payment records may show DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity so we can match a receipt to the correct account. We

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   do not describe any payment rail as changing the legal position. If a policy question concerns a transaction, include the account phone number, payment rail and receipt reference when contacting us.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.